Booking conditions Kremslehner Hotels Vienna
Why should you book with us directly?
Because you are currently browsing the official Kremslehner Hotels homepage!
Below, you will find our most compelling reasons, why you can fully trust us with your booking:
You will find our most exclusive rates on our website!
- Real-time availability:
You will receive an instant booking confirmation for all rooms in all our hotels.
- High security during your financial transaction:
All transactions are beeing carried out via a high standard of certified security protocol.
- Data protection:
We will protect your personal information and ensure that they are not used inappropriately.
- Booking confirmation by Email / SMS:
You will receive a booking confirmation by email or optional by SMS on your mobile phone.
- Cancellation of your booking:
When booking through our website you will receive a web link, together with your booking confirmation, through which you can cancel your reservation without difficulty.
- Amending your booking:
In order to amend an existing booking, please send us an email or contact the respective hotel directly.
All rates are stated in Euro. Additional meal charges are payable direcly at the restaurant.
Performance are subject to change.
A child until the fulfilled 11th year is free of charge in the parents’ room. From 12 years on, the rate for an additional bed in the partens’ room will be charged. Should a second child stay in the parents’ room, the costs for an additional bed in the parents’s room will be charged, depending on the child’s age.
The room will be reserved until 6pm on the day of arrival, should there be no notification of a late arrival, no deposit has been paid or no valid credit card has been given as a guarantee.
A cancellation free of charge is only possible up to 24 hours prior to arrival (6pm local time).
Should the reservation not be cancelled in time, or in case of a non-show, we will be forced to charge the costs for bed and breakfast for the first night.
Check in: 2 pm
Check out: 12:00 am
Accepted credit cards: Visa, Eurocard, Mastercard, Diners, American Express, JCB.
If you have any additional queries, please contact our Sales Manager Ms Mag. Eva Kremslehner at any time:
eva.kremslehner (ett) kremslehnerhotels.at
Tel: +43 1 40 44 670