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Thanks to our customers

Dear guest,

thank you very much for your review.

We are looking forward to welcoming you soon again to our Graben Hotel!

Your family Kremslehner on behalf of the Graben team

  • Galan Monica


    I liked the hotel very much. The room was nice. The service was really kind and covered any necessity.

    • Hotel response

      Dear Mrs Galan! Thank you for your kind words after your recent stay at our Graben Hotel. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel soon again! Sunny greetings, your family Kremslehner on behalf of the team

  • Hotel guest


    I want to thank the front desk for changing our room on our 2nd night of our 4 day stay to a better room on the 3rd floor from the one we were originally given on the 1st floor near the elevator. This was appreciated since I was told a day before arriving by phone that there was a 3rd floor room available upon check-in. I especially wanted to compliment and thank the lead hostess at the Trattoria for her gracious and cheerful service each morning at breakfast. She always remembered what our morning refreshment would be, English Breakfast tea and coffee and always showed attentive hospitality throughout. She went above and beyond on our last day, Tuesday May 31 when I wasn't able to make it down for breakfast before our airport cab arrived, by packing me a special breakfast bag with croissants (which she remembered had each morning), bananas and hard-boiled eggs! I wish I could have thanked her in person and ask that this compliment be passed on to her. I would recommend and stay at the Graben Hotel again. It was perfectly located and we enjoyed the room as well. Thank you, Lisa & Glen Davis

    • Hotel response

      Dear Mrs. Davis, we want to thank you for your very nice comment here. We will also forward it to our staff. It is always good, to get feedbacks and in this case even grandiose. We hope to see you again in or Graben Hotel. Your Kremslehner family

  • stephen bliss


    Lovely hotel. Stayed in room 13 which is at the front of the hotel, first floor. A good size room, very clean and tidy with character. There are no tea making facilities in the room so take a travel kettle. A really good breakfast. Very pleasant and helpful staff and in a Great location.

    • Hotel response

      Dear Mr Bliss! Thank you for leaving your feed back after staying at our Graben Hotel. We are delighted to hear that you enjoyed your stay with us and had a wonderful time in Vienna. We hope to have you with us soon again, your family Kremslehner on behalf of your Graben team

  • Hotel guest


    it was one of the best hotel experiences for me. Located right in the center of Vienna, small, but very clean & comfortable hotel. Service was excellent from reception to the restaurant. I have really enjoyed my stay with you. Will definitely stay at Graben on my next trips to Vienna.

    • Hotel response

      Dear guest! Thank you so much for this wonderful review! We are looking forward to having you with us soon again and we send our very best wishes from Vienna! Your family Kremslehner on behalf of the Graben team

  • Hotel guest


    Great and friendly staff!!! the location is wonderful as well!!!