Cosy hotel with perfect location,quiet rooms,friendly staff.We had a great time.Thank you hotel Graben Svetla Ivanova
Dear Mrs. Ivanova, thank you very much for your nice reply. We are delighted to hear, that you liked our Graben Hotel, especially the very central location - next to the Stephan’s Cathedral, our nice rooms, our friendly staff, … Thank you! Looking forwards to your return visit. Best regards from Vienna Your Kremslehner Family
Nice central location, clean and comfortable rooms, kind assisting at desk, fine breakfasts, all in all a flawless and pleasant experience. I enjoyed my stay at Graben Hotel.
Dear Guest, thank you very much for writing a review after your stay at our Graben Hotel. We are pleased to read, that you enjoyed your stay, especially our nice rooms, our very kind staff and the large breakfast buffet. We hope to welcome you again, next time you visit Vienna. Best regards Your Kremslehner Family
Excellent, cooperative staff; comfortable hotel, safe environment and a splendid location in the centre of Vienna with easy access to dining places, historic sites and transport connections. We enjoyed our stay very much and would certainly choose the Graben Hotel if we returned to Vienna.
Dear Mr. Timbs, thank you for choosing our Graben Hotel for your recent stay in Vienna. We are delighted to hear that you enjoyed your stay in our Graben Hotel and that we exceeded your expectations. Looking forward to your return visit. Best regards Your Kremslehner Family
We had a lovely stay at your hotel, location and rooms were excellent. Couldn't fault the service, however an extra little smile would be most welcoming.. Thank you would definitely stay again. Regards Marie
Dear Ms. Clifford, thank your for taking the time to come back to us with your feedback. We are delighted to hear that you loved our hotel, the location , the room as well as the services provided by our staff. Regarding the extra smile … in general we always get compliments for our very friendly and professional staff and we really regret to hear that your impression has been a different one. We hope that we will be able to prove of our friendliness next time you visit us. Looking forward to welcoming you soon again. Best regards from Vienna. Your Kremslehner Family
Great location and good rooms with cooperative staff.
Dear Mr. Reed, thank you for taking the time to communicate your feedback regarding your recent stay with us at our Graben Hotel. We are delighted to see your comments about our good amenities, our perfect location and I am extremely thankful to read that our team was professional and amiable. Thank you again for posting your review! We look forward to your return visit! Your Kremslehner Family
We stayed for six nights and found the hotel to be a great place. Very central to most attractions, a small chocolate on our pillow almost each day and a generous breakfast buffet every morning. The rooms were very clean, although a bit on the small side (nothing unusual for Europe though). The hotel staff were very friendly, helpful and spoke English fluently. I would recommend this hotel to any of my friends without hesitation.
Dear Mr. Schaerer, thank you very much for taking the time to post your feedback. We are delighted to hear that you enjoyed your stay at our Graben Hotel, especially the perfect location, our amenities, our nice hotel and our friendly staff. Looking forward to your return visit! Kind regards Your Kremslehner Family
Location is great. Staff very helpful!
Dear Mrs. Layton, thank your for choosing our Graben Hotel for your recent stay in Vienna. We really appreciate that you took the time to post your feedback and were delighted to hear that you loved your stay in our hotel and really appreciated the services proposed by our staff. Thank you again! We look forward to welcoming you back soon! Kind regards Your Kremslehner Family
Graben hotel has always been my favourite in Vienna and i came quite often to attend conferences This time after 14 years I came back , a sort of pilgrimage and found a modernized place but with still the old charm Ill'come again
Dear Ms. Martin, thank you a lot for your nice review! It is always a pleasure for us to get nice comments and we are really happy that you appreciate our efforts! It is very important for us to keep the old charm of our hotel. We are looking forward to welcome you again! Kind regards Your Kremslehner Family
this was our 3d stay and we asked for room 27, we got earlier ! we love this large and quiet room - no view but who cares in winter ! nice breakfast !
Dear Guest, we are happy that we were able to provide your favorite room at our Graben Hotel and you were satisfied with our service and breakfast! We have already noted your special room request in our system, so upon your next visit we will be happy to provide your room again! We are looking forward to welcoming you again! Your Kremslehner Family
Very nice hotel. A little unusual to find the shower and the toilet in separate rooms. The toilet room didn't have a proper ventilation.
My stay at Graben Hotel was very good value. I would like if tea & coffee making facilities were available in the bedrooms. Otherwise, I thoroughly enjoyed my stay at Graben Hotel and will stay there for my next trip to Wien. Thank you very much.
Dear Guest, thank you for your very nice comment, it was a pleasure for us to have you as guest ! We are looking forward to welcoming you again! Your Kremslehner Family
Excellent location. Good room. Attentive staff.
Dear Ms. Ungerer, thank you so much for your review. We are happy that you enjoyed you stay with us and that you had good experiences with our staff! We would be pleased to welcome you again during your next stay in Vienna. Your Kremslehner family and the Graben Hotel team
Giorgio Renato Piero Gellona
I've already sent an email , here whta I wrote:We had the pleasure of staying in your Hotel with friends last week, my room was nr. 65 : everything was perfect!I will stay again with you when in Vienna and will recommend youto all my friends!Thank you again! Just a suggestion: it would be nice to have a lounge bigger than the existing one where client can seat and chat...
I like to stay in Graben Hotel when changing my flights in Vienna. Graben`s superb location in the very heart of Old Vienna provides great convenience both for sightseeing and shopping and always adds a touch of history to my stay. Because the hotel is not large, it has a home-like atmosphere. And very friendly and extremely helpful hotel staff always makes my stay even more pleasant. When arriving to Graben after a long-distance flight I always feel myself like coming home.
Dear Mrs Pydina! Thank you for your wonderful and kind words - It is a pleasure for us to know that guests feel at home in our Graben Hotel! The whole teams sends their heartly regards to you and we hope that we will have the pleasure to host you soon again in the near future. Greetings from "your" Graben Team
We have just returned home from a short holiday in vienna, we stayed at Graben Hotel which is very centrally situated so many places of interest we did them by walk. Thanks for all the staff at Graben a really clean hotel with a very good buffet breakfast.
Dear Mr. Cremona, thank you so much for your lovely words! We will forward your compliments to our staff. It was a great pleasure for us to welcome you at our Hotel Graben - please come back in the furture! Your Kremslehner Family