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Thanks to our customers

Dear guest,

thank you very much for your review.

We are looking forward to welcoming you soon again to our Graben Hotel!

Your family Kremslehner on behalf of the Graben team

  • Hotel guest


    Very convenient location in the heart of downtown Vienna. Friendly staff. Very easy check in. Very close to public transportation. Would stay there again but in one of the larger rooms.

    • Hotel response

      Dear Mr. Heerdegen, thank you for your comment. It is nice to hear, that you enjoyed your stay. Your Kremslehner family

  • Daniel Warthan


    Wonderful in every way....!!!

    • Hotel response

      Thank you. Your Kremslehner family

  • Wendy Brown


    Friendly staff at reception and at breakfast. Bedrooms very clean. Only downside was that due to sealant around bathroom door I was unable to close it properly - but not a problem, being on my own. Also: be aware that bedroom doors do NOT lock behind you - you have to lock them yourself.

    • Hotel response

      Dear Mr. Brown, thank your comment and for letting us know, about the door. We will forward this to our technical team. Your Kremslehner family

  • Galan Monica


    I liked the hotel very much. The room was nice. The service was really kind and covered any necessity.

    • Hotel response

      Dear Mrs Galan! Thank you for your kind words after your recent stay at our Graben Hotel. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel soon again! Sunny greetings, your family Kremslehner on behalf of the team

  • Hotel guest


    I want to thank the front desk for changing our room on our 2nd night of our 4 day stay to a better room on the 3rd floor from the one we were originally given on the 1st floor near the elevator. This was appreciated since I was told a day before arriving by phone that there was a 3rd floor room available upon check-in. I especially wanted to compliment and thank the lead hostess at the Trattoria for her gracious and cheerful service each morning at breakfast. She always remembered what our morning refreshment would be, English Breakfast tea and coffee and always showed attentive hospitality throughout. She went above and beyond on our last day, Tuesday May 31 when I wasn't able to make it down for breakfast before our airport cab arrived, by packing me a special breakfast bag with croissants (which she remembered had each morning), bananas and hard-boiled eggs! I wish I could have thanked her in person and ask that this compliment be passed on to her. I would recommend and stay at the Graben Hotel again. It was perfectly located and we enjoyed the room as well. Thank you, Lisa & Glen Davis

    • Hotel response

      Dear Mrs. Davis, we want to thank you for your very nice comment here. We will also forward it to our staff. It is always good, to get feedbacks and in this case even grandiose. We hope to see you again in or Graben Hotel. Your Kremslehner family