LYNN LAYTON
18-May-2013
Location is great. Staff very helpful!
Hotel response:
Dear Mrs. Layton, thank your for choosing our Graben Hotel for your recent stay in Vienna. We really appreciate that you took the time to post your feedback and were delighted to hear that you loved your stay in our hotel and really appreciated the services proposed by our staff. Thank you again! We look forward to welcoming you back soon! Kind regards Your Kremslehner Family
danielle martin
27-Dec-2012
Graben hotel has always been my favourite in Vienna and i came quite often to attend conferences This time after 14 years I came back , a sort of pilgrimage and found a modernized place but with still the old charm Ill'come again
Hotel response:
Dear Ms. Martin, thank you a lot for your nice review! It is always a pleasure for us to get nice comments and we are really happy that you appreciate our efforts! It is very important for us to keep the old charm of our hotel. We are looking forward to welcome you again! Kind regards Your Kremslehner Family
Anonymous guest
14-Dec-2012
this was our 3d stay and we asked for room 27, we got earlier ! we love this large and quiet room - no view but who cares in winter ! nice breakfast !
Hotel response:
Dear Guest, we are happy that we were able to provide your favorite room at our Graben Hotel and you were satisfied with our service and breakfast! We have already noted your special room request in our system, so upon your next visit we will be happy to provide your room again! We are looking forward to welcoming you again! Your Kremslehner Family
Anonymous guest
13-Dec-2012
Very nice hotel. A little unusual to find the shower and the toilet in separate rooms. The toilet room didn't have a proper ventilation.
Anonymous guest
11-Dec-2012
My stay at Graben Hotel was very good value. I would like if tea & coffee making facilities were available in the bedrooms. Otherwise, I thoroughly enjoyed my stay at Graben Hotel and will stay there for my next trip to Wien. Thank you very much.
Hotel response:
Dear Guest, thank you for your very nice comment, it was a pleasure for us to have you as guest ! We are looking forward to welcoming you again! Your Kremslehner Family
Regina Ungerer
2-Dec-2012
Excellent location. Good room. Attentive staff.
Hotel response:
Dear Ms. Ungerer, thank you so much for your review. We are happy that you enjoyed you stay with us and that you had good experiences with our staff! We would be pleased to welcome you again during your next stay in Vienna. Your Kremslehner family and the Graben Hotel team
Giorgio Renato Piero Gellona
19-Nov-2012
I've already sent an email , here whta I wrote:We had the pleasure of staying in your Hotel with friends last week, my room was nr. 65 : everything was perfect!I will stay again with you when in Vienna and will recommend youto all my friends!Thank you again! Just a suggestion: it would be nice to have a lounge bigger than the existing one where client can seat and chat...
NATALIIA PYDINA
28-Oct-2012
I like to stay in Graben Hotel when changing my flights in Vienna. Graben`s superb location in the very heart of Old Vienna provides great convenience both for sightseeing and shopping and always adds a touch of history to my stay. Because the hotel is not large, it has a home-like atmosphere. And very friendly and extremely helpful hotel staff always makes my stay even more pleasant. When arriving to Graben after a long-distance flight I always feel myself like coming home.
Hotel response:
Dear Mrs Pydina! Thank you for your wonderful and kind words - It is a pleasure for us to know that guests feel at home in our Graben Hotel! The whole teams sends their heartly regards to you and we hope that we will have the pleasure to host you soon again in the near future. Greetings from "your" Graben Team
Melchior Cremona
1-Sep-2012
We have just returned home from a short holiday in vienna, we stayed at Graben Hotel which is very centrally situated so many places of interest we did them by walk. Thanks for all the staff at Graben a really clean hotel with a very good buffet breakfast.
Hotel response:
Dear Mr. Cremona, thank you so much for your lovely words! We will forward your compliments to our staff. It was a great pleasure for us to welcome you at our Hotel Graben - please come back in the furture! Your Kremslehner Family
Anonymous guest
21-Aug-2012
The staff war friendly and helpful. The restaurant's food was some of the best that we had in Vienna. Our only criticism was that the bathroom was a bit tired especially the shower
Hotel response:
Dear Guest, it is nice to read that you felt at home with us! Reagrding the bathrooms we are aware of the problem and will refurbish them in the near future. We hope to welcome you soon again, Your Kremslehner Family
Frank CARRE
12-Jun-2012
Very convenient and enjoyable stay at Hotel Graben.
Hotel response:
Dear Mr. Carre, thank you for your positive feedback. It is nice to hear that you felt at home with us and enjoyed our service. Your comment is very important to us to constantly improve ourselves-Thank you See you soon in Vienna Your Kremslehner Family
Eric Sleeckx
27-Apr-2012
Excellent hotel in the middle of Vienna.
Hotel response:
Dear Mr. Sleeckx, thank you for your kind words, which we are delighted to hear. It is our goal that all our guests leave with a smile. Hope to see you soon again, your Kremslehner Family
Rossitsa Spassova
27-Mar-2012
I was many times in Vienna but this was my 2nd stay in Graben. It is my favorite hotel in Vienna. A great location - in the heart of the city, but at the same time cosy and with very nice and helpfull staff. I really recommend you this hotel for a bussiness or a holiday trip.
Hotel response:
Dear Ms. Spassova, thank you for your kind words. It was a pleasure having you as a guest, we look forward to your next stay, your Kremslehner Family
ASSEN TOTIN
25-Mar-2012
Excellent location, very quiet hotel (despite being close to a busy square), friendly staff.
Hotel response:
Dear Mr. Totin, thank you for your kind words, which we are delighted to hear. See you soon in one of our Kremslehner Hotels, your Kremslehner Family
