We were 8 persons travelling and staying toghether at your hotel, so all togheter we had 4 rooms. One couple got at really nice room at the top floor, with wooden floors, sofa and a sky window. The rest of us got stuck at the 1st floor with rooms towards the street (lots of traffic) and a horrible green carpet on the floor...... it would have been nice to have rooms at the same floor for all of us!
Dear Guest, thank you very much for taking the time to post your feedback after your stay at our Hotel Regina. We are sorry to hear that you had reasons to complain while staying in our Hotel. Our Hotel Regina is the main building of the Kremslehner Hotels and has been established in 1877 as a city palais of the Viennese Historism. Due to his unique architecture all rooms are different in form and size, responding all to the standards of a 4* hotel. We are sorry that your rooms were different in size and that we couldn’t assign you all rooms together and want sincerely like to apologize for that. We hope you can give us a second chance, next time you visit Vienna and promise you to do our best to respond to your wishes. Please inform us in advance about your requests Looking forward to hopefully welcome you again. Best regards Your Kremslehner Family
Alford Young Jr
Window faced into the middle of the hotel rather than a street view, but otherwise all was great.
Dear Mr. Young, Thank you very much for your comments after your stay at our Hotel Regina. We apologize for the view to the inner court. Please inform us about your prefernces with your next stay, we will be happy to assign you a room view to the Votiv Church! Looking forward to welcoming you soon again. Best regards from Vienna. Your Kremslehner Family
very nice location, shops and cafes around, spacious room, extra-nice staff and overall a very satisfying stay. I will definitely choose Regina when I will come Vienna again.
Dear Mr. Ozbay, thank you very much for taking the time to share your impressions after your recent stay at Hotel Regina. We are happy to hear that everything was fine and that you will choose us again next time you visit Vienna Looking forward to your return visit. Best regards Your Kremslehner Family
The hotel room we had was spacious and had a wonderful view of the cathedral. Breakfasts were good, as was the food in the restaurant later in the day. the breakfasts were very good as was the food in the Restaurant (good wiener Schnitzel). The service was perfect, and the availability of the business center was helpful.
Dear Guest, with pleasure we read your comments and will certainly share them with our staff. Thank you very much! Looking forward to welcoming you soon again. With best regards Your Kremslehner Family
This has been my second visit to Vienna this year and on both occassions the Regina has provided a very welcoming and pleasant place to stay; in a fantastic location.
Dear Guest, thank you very much for your nice review. We are pleased to read, that you enjoyed your stay at our Hotel Regina and that you visited us already twice this year! We hope to welcome you soon again! Best regards Your Kremslehner Family
the staff was kindly and polite ,rooms are clean.hotel has an excellent location.near the U-bahn station shottentor.
Dear Guest, thank you very much for taking the time to write a feedback after your stay at our Hotel Regina. With pleasure we read, that you enjoyed your stay in our Hotel and that we could exceed your expectations. Looking forward to your return visit. Best regards Your Kremslehner Family
Carlos De Abreu
Nice Hotel, Friendly Service, Good Restaurant, Extremely Delicious homemade own recipe cake, beautiful antique style decoration, conveniently Locatel close to downtown Vienna and close to several options of public transportation. I would recommend adding Air Conditioning to Rooms during summer time specially.
SVEN ERIK FLYCKT
Good position 5 minutes walk to U-bahn, clean, good breakfast and nice and friendly stuff.
Dear Mr. Flyckt, we are delighted to hear that you enjoyed your stay at our Hotel Regina. Looking forward to your return visit. Best regards Your Kremslehner Family
The hotel was very pleasing, with a lot of character, friendly and efficient staff, and good food. The only negative point was the lack of air conditioning in the rooms - not normally a problem but with temperatures in the high 30s this summer sleeping was difficult. Excellent value for money overall. I would come back with pleasure to this fine hotel in a fine city.
Dear Mr. Seville, thank your very much for your nice feedback after your stay in our Hotel Regina. We are aware about the problem of the air conditioning. Unfortunately due to technical reasons it is impossible to install an air conditioning in the whole hotel. We already spoke to different experts, but it seems to be impossible, … we are still working on a solution. Fortunately temperature up to 30°C and more are not usual for Vienna We hope to welcome you soon again at Hotel Regina. Kind regards Your Kremslehner Family
Stefan Prof Dr Reif
It would be good to have some coffee and tea making facilities in the room
Dear Mr. Prof Dr Reif, thank you very much for taking the time to post your suggestions regarding the amenities in the room after your stay at our Hotel Regina. Thank you again for your suggestions. Looking forward to your return visit. Kind regards Your Kremslehner Family
The staff at the Hotel Regina are excellent. The rooms are well appointed. The breakfasts are a great start to the day. I would recommend the Hotel Regina to those wanting historical elegance paired with exceptional hospitality.
Dear Guest, thank you for your return visit and for recommending us to your friends! It’s always a pleasure to welcome you at Hotel Regina. Greetings from Vienna. Your Kremslehner Family
Excellent service! Easy and efficient booking online! Old world charm meeting today's expectations!
Dear Mrs. Mules, thank you very much for taking the time to write a review after your stay at Hotel Regina. With pleasure we read that you appreciated your stay and the services provided by our staff. Looking forward to your return visit. With best regards Your Kremslehner Family
very nice hotel and friendly staff; breakfast buffet was superb and greatly appreciated by our children
Dear Guest, thank you very much for your nice review. We are delighted to read that you and your family enjoyed your stay at our Hotel Regina. Thank you very much for mentioning our delicious breakfast buffet and our friendly staff. Hoping to welcome you back soon again. Best regards from Vienna, your Kremslehner Family
Excellent service and overall very happy with the room. One minor negative thing about the room is that we could not get wireless connection to the Internet in our room. Breakfast in restaurant is at acceptal level but personally I feel lack of variety. Dinner, though, on the other hand, is good. Eaten there two nights - dishes are delicious and reasonably priced.
Dear Guest, thank you very much for taking the time to send valuable comments about your stay at our Hotel Regina. We are delighted to hear that you appreciated our hotel, especially for mentioning our perfect customer service. We offer free W-LAN in the whole hotel and we were disappointed to read, that the connection in your room did not work properly during your stay. We apologize for this inconvenience experienced. Looking forward to your return visit. Kind regards Your Kremslehner Family
Elegant und trotzdem gemütlich, dieses schöne Hotel.
Lieber Herr Snijders, vielen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Es freut uns zu hören, dass es Ihnen bei uns gefallen hat und Sie sich bei uns sehr wohl gefühlt haben. Bitte besuchen Sie uns bald wieder! Herzlich Ihre Familie Kremslehner