hotel regina Vienna

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Customer reviews

Petya Stoyanova

Customer rating: 5/5

14-Nov-2016
An excellent location and very helpful staff.

Hotel response:
Dear Mrs. Stoyanova, thank you for your comment. Looking forward to welcoming you another time in our Hotel Regina, your Kremslehner family and staff

Anonymous guest

Customer rating: 5/5

13-Nov-2016
Very enjoyable, as always

Hotel response:
Dear Mrs. Lings, thank you for your feedback. See you again in our Hotel Regina, your Kremslehner family and staff

Anonymous guest

Customer rating: 5/5

7-Nov-2016
We had a very pleasant stay at your Hotel and next time we are in Vienna, we shall come back! The atmosphere in your Hotel is warm and welcoming and the rooms comfortable. The breakfast staff were all very efficient and friendly.

Hotel response:
Dear Mrs. Kinzl, it was a pleasure reading your nice words, which we will also forward to our staff. It makes us happy, when our clients have a comfortable stay. See you again in our Hotel Regina, your Kremslehner family and staff

Anonymous guest

Customer rating: 5/5

31-Oct-2016
Excellent! Nice room and helpfull friendly staff. You can walk into the city centre. Also there is an Ubahn nearby for further distances.

Hotel response:
Dear Mr. Tettero, thank you for your comment, which we will also forward to our staff. Your Kremslehner family

Jan Hoekema

Customer rating: 4/5

18-Oct-2016
Gutes, altmodisch- im Gunstigen Sinne-hotel. Sehr zufruedeb. Kleine verbesserungen moglich. Gunstige Lage, schone Zimmer

Hotel response:
Dear Mr. Hoekema, thank you for your feedback and we are looking forward to welcoming you again. Your Kremslehner family and staff

Des Lally

Customer rating: 5/5

2-Oct-2016
This is a very friendly hotel and as I was travelling on my own all the staff made me feel very welcome, I was even given a birthday cake in my room. I will be back again.

Hotel response:
Dear Mr. Lally, it is always a pleasure to hear, that our guest enjoyed their stay. Looking forward to welcoming you again. Your Kremslehner family and staff

Anonymous guest

Customer rating: 4/5

30-Sep-2016
If using my nane' please use Meir M. only

Hotel response:
Dear Meir M., thank you for your comment. Hope to see you again at the Regina. Your Kremslehner family

Michael Brennan

Customer rating: 4/5

5-Sep-2016
I was very pleased with the location of Hotel Regina. It opens onto a park and there are interesting buildings and transport access points nearby. It stands on the edge of the Ring Road too, as well as the edge of the city centre. The breakfast was very pleasant. My room was pleasant too, and when a noisy fan could not be immediately closed down I was transferred to a very grand room. I found the staff excellent in dealing with this matter, and in dealing with all my requests. I would go back to this hotel again.

Hotel response:
Dear Mr. Brennan, thank you for your kind words, which we will forward to our staff. It is always nice to hear, that our guest had a wonderful stay. Your Kremslehner family

Omar Espinoza

Customer rating: 5/5

29-Aug-2016
Great personnel, clean, excellent breakfast buffet,and all at a reasonable price! My only observation would be the noisy floor, but probably that is common to old buildings.

Hotel response:
Dear Mr. Espinoza, yes the noise comes from the old wooden floor. And that is what makes it real Viennese. But we have also rooms with carpet. Perhaps you want to choose that one on your next stay. Thank you for your nice words. Your Kremslehner family and staff

Gary Walling

Customer rating: 5/5

28-Aug-2016
Beautiful hotel with old world charm. Our room was spacious and had a tremendous view of the church. I will definitely stay there again when I return to Vienna.

Hotel response:
Dear Mr. Walling, we are looking forward to welcoming you again, your Kremslehner family.

Keiko Yoshioka

Customer rating: 5/5

25-Aug-2016
We had a very comfortable stay. The hotel is very conveniently located. Our room was spacious and the staff was friendly. The safe in the room was big enough to hold a lap-top computer, which was definitely a plus. The breakfast was good but since the self-service area was relatively small, it was a little chaotic at times with lots of guests crammed in.

Hotel response:
Dear Keiko Yoshioka, thank you for your nice words, which we will forward also to our staff. We know, that it is a little bit crowdy during the "rush-hour" at the breakfast. Due to the fact, that our hotel is a listed building and very old, we do not have another bigger room. But therefore plenty of space (in the summer even outside) to enjoy your breakfast. We are looking forward to welcoming you again. Your Kremslehner family

Anonymous guest

Customer rating: 4/5

26-Jul-2016
Very good location, close to public transport and walking distance to the city center. Old style hotel where you can get "back in time" experience, with cozy and quiet rooms.

Anonymous guest

Customer rating: 5/5

25-Jul-2016
We have had a very pleasant stay at Hotel Regina. Thank you very much! The staff is corteous and professional. The location is great, especially for those who are attending conferences at the University of Viena. We found our room spaceous, very clean and silent, with great views. The Belle Époque style of the hotel rooms is amazing!

Hotel response:
Dear Mr. Konzen, we always do our best, making the stay of our guests as comfortable as possible. And getting such a nice feedback, is a very nixe compliment to us. Thank you, your Kremslehner family and staff

jose antonio amozurrutia

Customer rating: 5/5

16-Jul-2016
everything works friendly and respectful staff excelent ubication for congres activities good food excelent level sound of selected Mozart Music in elevator which is sloW! but the stair from second fllor are better we hope prices be similar next time thanks jose and busi aozurrutia mexico

Hotel response:
Dear Mr. Amozurrutia, it is always a pleasure hearing such nice words. Your Kremslehner family and staff.

Anonymous guest

Customer rating: 5/5

15-Jul-2016
I am very happy for choosing and staying at Hotel Regina. The hotel is wonderful in a great location, just a minute walking from Votive Church. Very convenient for travelers, excellent metro and tram connections and also easy walking distance for sightseeing and shopping. Professional and friendly staff, the people from the reception were more than willing to help us with any questions we had. Excellent full breakfast included lactose free options that was very important for us. Very fast check in and check out process. The room was nice and clean. I felt very comfortable staying there and recommend this hotel.

Hotel response:
Dear Mrs. Belkina, thank you for your comment. We will forward these nice words also to our staff. Your Kremslehner family

Otilia Mo

Customer rating: 4/5

6-Jul-2016
Is a very nice hotel in an explendid situation, no noisy and agood attention to the clients.

Anonymous guest

Customer rating: 5/5

30-Jun-2016
Dear hotel Administration, I regularly choose to stay at Regina because of its excellent services, comfortable environment and warm hospitality of the staff. Your brand brings me to the best returns of the days spent in Vienna. I wish you every success in business and providing good services to your guests. Thank you.

Hotel response:
Dear Mykola Melenevskyi, thank you so much for your comment here on our website. It is always a pleasure to welcome returning guests. See you soon in our Hotel Regina. Your Kremslehner family and staff

Arnis Slapelis

Customer rating: 5/5

10-May-2016
Really professional service. Thank you.

Hotel response:
Dear Mr Slapelis! Thank you very much for your kind feed back after your stay in our Hotel Regina in may. We are glad that you enjoyed your days in Vienna. Best regards, your Kremslehner family on behalf of the team

George Freeman

Customer rating: 4/5

3-May-2016
A very comfortable, convenient and friendly hotel. Great location near city centre and with easy public transport to both airport and Hauptbahnhof. My quiet third floor room had a memorable outlook across to the French Gothic style Votifkirche. My only plea would be better quality coffee at the otherwise reliable breakfast!

Hotel response:
Dear Mr Freeman! Thank your for chosing our Hotel Regina for your recent stay in Vienna. We are very glad that you were satisfied with your room and our central location! We are sorry that you did not like our coffee served for breakfast - we offer Julius Meinl coffee - a typical Austrian and very famous coffee. But we will check the quality! Best greetings from Vienna, your family Kremslehner on beahlf of your Regina Team

Anonymous guest

Customer rating: 5/5

25-Apr-2016
Great hotel, run by a nice staff with friendly people.

Hotel response:
Dear guest! Thank you for your kind feed back which is highly appreciated. We hope to welcome you soon again to our Hotel Regina! Your family Kremslehner on behalf of the team

Anonymous guest

Customer rating: 4/5

19-Mar-2016
The hotel staff are friendly, helpful, and careful in attending to your needs. Very close to a major transport hub-- there isn't a better place to stay in Vienna

Hotel response:
Dear guest! Thank you for taking the time to let us know about your experiences in our Hotel Regina. Our Team is delighted to hear that you felt at home with us and that you enjoyed our central Location. We aould be very happy to have you with us soon again, best grettings your Family Kremslehner on behalf of the team

keith Bradley

Customer rating: 5/5

14-Mar-2016
What a great Hotel and fantastic staff. The Hotel made my partner very special and the room we had with the piano was something else!!! We stayed for three nights had an evening meal and could not fault our time in Austria. We would recommend this Hotel, not because of its central location but also the fantastic room we had. We like to say a big thank you to all at Hotel Regina. Keith and Val

Hotel response:
Dear Keith and Val! Thank you so much for your kind words regarding your recent stay at our Hotel Regina. We are so glad that you will recommend our Hotel to your family and friends - that is most important for us! Hope to have you with us soon again! Best wishes, your family Kremslehner on behalf of the Regina Team

Anonymous guest

Customer rating: 5/5

2-Mar-2016
My stay was very comfortable, the staff were friendly, the breakfast tasty and the rate reasonable. I would have happily come back this Friday, but as the offered room price was too high, as booked a different hotel.

Hotel response:
Dear guest! Thank you for your kind feed back. We are sorry that a big congress takes place in Vienna and therefore the rates are higher this week. But we would be very gald to welcome you again next time! Best wishes your family Kremslehner on behalf of the Regina team

Anonymous guest

Customer rating: 5/5

5-Jan-2016
I returned to Hotel Regina seven years after my first visit. I found the same satisfying level of service this time as i did seven years ago, I was very happy. In common with my first visit I also found that there was no need to ventuure far to a good restaurant. Having compared several attractive looking places in Vienna for me the Hotel restaurant provides excellent fair and good service without having to put my coat on. Thank you and well done Hotel Regina!

Hotel response:
Dear guest! It has been a pleasure to have you with us again. We are more than happy to read that after such a long time we could exceed your expectations and we are glad to pass on your kind words to our team, especially our chef who will be delighted to hear that she is doing a good job. We hope to have you with us soon again - do not let seven years pass to visit again! Warmest regards, your family Kremslehner on behalf of the Regina team

Anonymous guest

Customer rating: 5/5

28-Dec-2015
all staff very helpfull especially at the reception.rooms comfortable and.clean.

Hotel response:
Dear guest! Thank you so much for your kind words! We wish you a wonderful and healthy new year and hope to have you with us soon again! Best greetings your family Kremskehner and the Regina Team

Jaroslaw Swic

Customer rating: 5/5

21-Dec-2015
Very nice place

Joan Schuetz

Customer rating: 5/5

17-Sep-2015
We enjoyed our stay and had a great visit to Vienna. The staff was outstanding and very friendly. One. Of the best stays of the many motels/hotels we have stayed in over the years. Would strongly recommend it to others. Vern

Hotel response:
Dear Mrs Schuetz! Thank you so much for your lovely words - it is so great toe hear that our team is doing a good job and its comments like yours that keep us going! Thank you for recommending our Hotel to your family and friends! Best wishes from Vienna, your family Kremslehner on behalf of the Regina team

Anonymous guest

Customer rating: 5/5

15-Sep-2015
Very good location. Very friendly and helpfull personnel. Good breakfast. Rooms clean and basic things available, good bed.

Hotel response:
Dear guest! It was a pleasure to have you with us at our Hotel Regina. We hope that you will soon again find time to stay with us! Sunny greetings, your family Kremslehner and the Regina team

Dave Schmitt

Customer rating: 5/5

14-Sep-2015
Excellent hotel in a great location. Very friendly and helpful staff!

Hotel response:
Dear Mr Schmitt! Thank you for your nice feed back regarding your stay at our Hotel Regina. We are happy to hear that you felt at home with us and we do hope to have you with us soon again! Greetings from Vienna, your family Kremslehner

Kenneth Sillander

Customer rating: 4/5

17-Aug-2015
Friendly service. Nice rooms and restaurant. Good breakfast and good traditional food at the restaurant.

Hotel response:
Dear Mr Sillander! Thank you for your nice comment about your recent stay in our Hotel Regina. We are happy to hear that you enjoyed our Services and would be glad to have you with us soon again. Regards from Vienna, your Family Kremslehner on behalf of the Regina team

Elizabeth Kochi

Customer rating: 5/5

7-Aug-2015
Our family is very satisfied with the stay at the hotel. The location is very good - we (a family of 4 - with children 7 and 12) walked to the Center back and forth. The staff is very helpful; everyone spoke very good english. We can come back to this hotel at any time.

Hotel response:
Dear Mrs Kochi! Thank you very much for your nice feed back after your recent stay in our Hotel Regina. We are glad to hear that your Family felt at home with us. Please recommend our Hotel to your family and friends. We would be very glad to have you with us soon again. Greetings from Vienna, your family Kremslehner

Anonymous guest

Customer rating: 4/5

8-Jul-2015
Everything was just great, especially the room cleaning. Breakfast needs to be extended to 11am on the weekends and there needs to be a better selection of cheese and meat. Service was very good everywhere. Thanks for everything.

Hotel response:
Dear guest! Thank you for your feed back regarding your recent stay at our Hotel Regina. We will Forward your Kind words to our Team and we will of course have a look at our breakfast selection. We hope to have you with us soon again. Sunny greetings from Vienna, your Family Kremslehner on behalf of the Regina team

Dinmukhammed Shaikin

Customer rating: 5/5

30-Jun-2015
The hotel and staff are nice. I would come here and stay again. Thank you.

Hotel response:
Dear guest! Thank you for your kind words regarding your stay at our Hotel. We would be delighted to have you with us soon again! your Family Kremslehner and team

Anonymous guest

Customer rating: 5/5

27-May-2015
The reception staff is top notch. I had an issue with the first room I was assigned and requested to move. The staff graciously accommodated my request. No hassle, no extra charge. Rooms were clean. The hotel restaurant, Roth, is delicious and service excellent. I would stay here again.

Hotel response:
Dear guest! Thank you so much for choosing our Hotel Regina for your recent stay in Vienna. We are glad to hear that our Team is doing a good Job! Looking forward to welcoming you soon again in one of the 4 Kremslehner Hotels! Sunny greetings, your Family Kremslehner

Roy Waters

Customer rating: 5/5

28-Apr-2015
My wife and I enjoyed our 3 night stay at the Hotel Regina immensely. The ethos of the hotel is traditional conservative offering big rooms, traditional furniture (much wood and leather),a civilised and friendly type of service. We enjoyed eating there. Additionally the location of the hotel was perfect for our taste - central Vienna without the noisy hustle and bustle : the hotel is situated at one side of a substantial park (Sigmund Freud park), next to an extraordinary church, very close to the main university building and less than 200m from main tram lines to get around the city.

Hotel response:
Dear Mr. Waters, thank you very much for choosing Hotel Regina for your recent stay in Vienna. We are happy to hear, that you loved your stay with us, especially our style, the rooms, the service, …  Looking forward to your soon return visit. Sunny regards form Vienna, your family Kremslehner on behalf of the Regina team

dinu elena

Customer rating: 5/5

24-Apr-2015
I had a very nice room-large , two windows,parck view The position of the Hotel Regina is perfect.

Hotel response:
Dear Mrs Dinu, Thank you very much for posting your comments. We are happy to read that everything was at your satisfaction and that you enjoyed your stay in our Hotel Regina. Looking forward to welcome you again, next time you visit Vienna. Best regards your family Kremslehner and team

Anonymous guest

Customer rating: 4/5

26-Mar-2015
Good location, friedly service, fair price.

Hotel response:
Dear Guest, thank you for taking the time to come back to us with your feedback. We are happy to hear, that we could exceed your expectations and that you enjoyed your stay at Hotel Regina. Looking forward to welcoming you soon again. Best regards your family Kremslehner on behalf of the Regina Team

Anonymous guest

Customer rating: 4/5

2-Mar-2015
Excellent stay. My third visit to the hotel. The quality of the rooms does vary a bit (size and noise) and this time 605 was very good.

Hotel response:
Dear Guest! Thnak you for your kind words, regarding your stay at our Hotel Regina. Indeed, as the Hotel Regina is situated in a historic building all our rooms are different in size. We are glad that we found a perfect room for you! Regards from Vienna, your family Kremslehner on behalf of the Regina team

JeanFrançois Delaitre

Customer rating: 5/5

28-Feb-2015
From check in to check out, the staff was helpfull and nice. Rooms (bathroom especially) were small but nothing to complain.

Hotel response:
Dear Mr Delaitre! We are very glad to hear that you enjoyed sour days at our Hotel Regina and we hope to have you soon again with us! Warmest regards your family Kremslehner and the Regina team

Anonymous guest

Customer rating: 4/5

23-Feb-2015
Hotel Regina a very nice hotel you feel that you are in extraordinary place with warm welcome all the time

Hotel response:
Dear guest! We are very glad to hear that you felt at home with us. We would be more than happy to welcome you soon back to our Hotel Regina! Warmest greetings your family Kremslehner

Anonymous guest

Customer rating: 4/5

12-Jan-2015
The hotel was great: nice location, nice room, nice breakfast and restaurant food.

Hotel response:
Dear guest! Thank you for your kind words! We are glad that you enjoyed your days with us and we hope that you will soon find time to come back to Vienna and of course Hotel Regina! Warmest regards, your family Kremslehner

Anonymous guest

Customer rating: 5/5

4-Jan-2015
We really enjoyed our stay at the Hotel Regina--especially our room (#119.) All of the staff was extremely helpful and went out of their way to make us feel at home. One small suggestion would be to consider installing a shower curtain and a gripping rail in the bathroom of Rm. #119. Getting into and out of the shower/tub was a bit of a challenge with only the sink counter to hold on to. Overall though, we loved the Hotel Regina and plan to stay there whenever we are in Vienna!

Hotel response:
Dear Guest, thank you so much for writing a review after your stay at Hotel Regina. We are happy to hear that you enjoyed your stay with us and that we could exceed your expectation. Thank you also for your suggestions regarding the bath in room 119. We passed it on to our in-house maintenance team  Looking forwards to your soon return visit. Best regards from Vienna, your Kremslehner family

Scott Padavan

Customer rating: 5/5

30-Dec-2014
Lovely hotel with clean and comfortable rooms, and a nice morning breakfast. The location works all for all the major sightseeing. The restaurant Roth is also quite good. Most importantly the staff there, with very rare exception, are approachable, friendly, and helpful. The lobby area is small and a little less well designed for relaxing and spending time. But overall a great value, and we would not hesitate to stay there again.

Hotel response:
Dear Mr. Scott, thank you for posting your impressions after your recent stay at Hotel Regina. We are happy to read that you loved our Hotel, especially the location, the breakfast and the really friendly staff. We will forward your kind words to our team who will be delighted to hear that they are doing a good job. Looking forward to your soon return visit, your family Kremslehner and team

Alex Fear

Customer rating: 4/5

22-Dec-2014
Had a very enjoyable and relaxing stay at Hotel Regina, we found it very well situated for both central Vienna and the main Christmas Markets, all were within walking distance. The Hotel has very good facilities and we found the staff very pleasant and very helpful at Reception and in the Restaurant areas. Vienna is a fantastic place for a break with great history and architecture at any time of year but with the addition of the Christmas Markets makes it very memorable. Definitely gets you into the Christmas spirit. When we go to Vienna again we will be staying at the Regina again, recommendation enough.

Hotel response:
Dear Mr. Fear, thank you very much for your nice feedback after your recent stay at Hotel Regina. We are happy to read, that you enjoyed your stay with us, especially the very central location. Looking forward to welcome you again, next time you visit Vienna. Best regards your family Kremslehner

Anonymous guest

Customer rating: 5/5

17-Dec-2014
An excellent and friendly hotel well placed for visiting the city. The staff are extremely helpful and smart.

Hotel response:
Dear guest! Thank you for your wonderful comments! We will pass on your nice words to our staff. Season greetings from Vienna, sour family Kremslehner and the Regina team

Jan Majercak

Customer rating: 5/5

15-Dec-2014
It was not for the first time we spent a night in Regina hotel. We are returning customers, always very satisfied. The hotel has fantastic atmosphere. Mainly room No. 221, we had last time, is amazing, its view to the square, style etc. Also it is only short walk to historic centre of the city. Thank you for very engaging experience.

Hotel response:
Dear Mr. Majercak, Thank you for booking us … again…  We are pleased to hear that you like our hotel, and that you return each time you are in Vienna. Thank you for your recommendation. Looking forward to your next visit. Best regards your family Kremslehner on behalf of the Regina team

Anonymous guest

Customer rating: 5/5

7-Dec-2014
I felt warm and friendly when I was guest of this hotel. Equipment of Regina was excellent and welcome chocolate was quit nice. I would like to recommend traveler to take Rigena as good accommodation in Vienna.

Hotel response:
Dear Guest, Thank you for posting a review after your recent stay at Hotel Regina. We are happy to hear that you enjoyed your stay with us and would like to thank you for your recommendation. Looking forward to welcome you soon again. Best regards your family Kremslehner

Ayse Gözen

Customer rating: 5/5

5-Dec-2014
Excellent 8 nights. Very comfortable room with not a single disturbing side. Huge breakfast. Great location. Very nice and helping staff.

Hotel response:
Dear Mrs Gözen, Thank you so much for taking the time to send us your appreciating comments. We are happy to hear, that you loved our Hotel Regina, especially the location, the breakfast and the very helpful staff. We will pass on the compliments to them. Looking forward to welcome you soon again. Best regards your Kremslehner family on behalf of the Regina team

THOMAS BAKER

Customer rating: 5/5

5-Dec-2014
We really enjoyed our stay at the Hotel Regina. The location was perfect - easy access from the U-Banh, short trip to the train station and within walking distance of most inner city attractions. The breakfast was very good as well. We liked the feel of the room with the high ceilings and the classical furniture. It made us feel like we were staying in Vienna in our room. No problems and I would stay there again next time I return to Vienna.

Hotel response:
Dear Mr. Baker, thank you so much for your feedback! We appreciate all your comments that will certainly encourage other readers to stay with us! We will forward your kind words to our team who will be delighted to hear that they are doing a good job. Looking forward to your soon return visit your Kremslehner family

Anonymous guest

Customer rating: 4/5

27-Oct-2014
I was staying at first floor, so some noise from the street, but it was not so bad

Hotel response:
Dear Guest! Thank you for your comment regarding your stay at our Hotel Regina, which is siuated down town and therefore noises accure. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishe, your Kremslehner family on behalf of the Regina team