Hotel Royal Vienna

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Customer reviews

Anonymous guest

Customer rating: 5/5

6-Apr-2014
We thoroughly enjoyed our staying at Hotel Royal.

Hotel response:
Dear Guest, thank you so much for your nice feedback after your stay in our Hotel Royal. We are happy to hear that you enjoyed your stay and hope to welcome you soon again. Best regards from Vienna. Your Kremslehner Family

Anonymous guest

Customer rating: 4/5

21-Mar-2014
Enjoyedour stay at Hotel Royal. The hotel staff were friendly and helpful. The buffet breakfast was good. On mornings that we had to leave the hotel early ( say before 7 am ) on guided tours, the staff were accommodating and allowed us to have early breakfast. Additionally, the hotel location is excellent as it is close to the metro station.

Hotel response:
Dear Guest! Thank you for taking the time to let us know about your recent stay at our Hotel Royal. As a family run hotel we always try our best to satisfy all needs and extra needs of our clients. We are more than happy to hear that we met your expectations. Heartily greetings from Vienna, your family Kremslehner and the Hotel Royal team

Anonymous guest

Customer rating: 5/5

20-Mar-2014
very kind and comfortable hotel. breakfast is also very good!!!

Hotel response:
Dear Guest! Thank you for your nice comments regarding your recent stay at our Hotel Royal. We are glad to hear that you enjoyed your days with us and hope that we will be able to welcome you soon again in one of our 4 Kremslehner Hotels. Best regards, the Hotel Royal team

Stephen Calleja

Customer rating: 4/5

7-Mar-2014
I had a pleasant stay thanks

Hotel response:
Dear Mr. Calleja, thank you very much for your nice reply after your stay at our Hotel Royal. We are happy to read that you enjoyed your stay. Looking forward to welcoming you soon again. Best regards Your Kremslehner Family

Jean Sawyer

Customer rating: 5/5

9-Jan-2014
An excellent hotel, well situated being in the heart of the City. The rooms are well appointed, comfortable and attention to cleanliness was apparent. Food was plentiful and fresh. Importantly the staff were very friendly and attentive, which made for a most enjoyable stay. I have no reservations in highly recommending this excellent hotel.

Hotel response:
Dear Mrs Sawyer! Thank you so much for your kind words regarding your recent stay at our Hotel Royal. We will pass on your comments to our staff. We hope to welome you back soon again, Your Kremslehner family and the Hotel Royal team

Anonymous guest

Customer rating: 4/5

7-Jan-2014
Location best. Room and room services good morning breakfast good ,but everyday same little boring bad part very poor wifi and very slowly internet

Hotel response:
Dear guest! Thank you for letting us know about your recent stay in our Hotel Royal. We will take even greater effort on varying our breakfast buffet. We know about the wifi problem and our provider is working on it. Hope to see you soon in our Hotel Royal! Your Kremslehner Family and team

Geoffrey Dreger

Customer rating: 5/5

7-Oct-2013
great location very good value

Hotel response:
Dear Mr. Dreger, we are happy to read that you enjoyed your stay at our Hotel Royal and our central location. Hope to welcome you soon again Your Kremslehner Family

Carl Lau

Customer rating: 4/5

30-Sep-2013
Great location in the Inner City, the room is good size, buffet breakfast is very good. Enjoyed Hotel Royal and you get what you paid for.

Hotel response:
Dear Mr. Lau, thank you for posting your feedback after your stay at Hotel Royal. Nice to hear, that you enjoyed your stay, especially the very central location – only a few steps from the Stefan’s Cathedral and Vienna’s main shopping mile – and our professional and very helpful staff. Looking forward to welcome you soon again. Best regards from Vienna. Your Kremslehner Family

Odd Berner Malme

Customer rating: 4/5

6-Sep-2013
The location is great. The rooms are very functional and the service very good - both the reception and breakfast are on good standard

Hotel response:
Dear Mr. Malme, thank you for taking the time to share your past experience at our Hotel Royal. We are delighted to see your comments about our perfect amenities, and we are extremely thankful to read that our team was able to exceed your expectations. Thank you again for posting your review; we look forward to your return visit! Kind regards from Vienna Your Kremslehner Family

ANDREY VOLKOV

Customer rating: 5/5

16-Aug-2013
Very good: location, accommodation, breakfast. The Hotel staf is friendly.

Hotel response:
Dear Mr. Volkov, thank you for your kind words. We are delighted to read that you enjoyed your stay at our Hotel Royal! We hope to see you soon again Your Kremslehner Family

Carl Herbold

Customer rating: 5/5

7-Aug-2013
Enjoyed our stay. Very comfortable hotel, great location, great price. Will return next time in Vienna.

Hotel response:
Dear Mr. Herbold, thank you very much for your nice feedback, we appreciated all your comments and are happy to hear that you enjoyed your stay at our Hotel Royal. We hope to welcome you soon again. Your Kremslehner Family

Craig Heck

Customer rating: 4/5

16-Jul-2013
Great location. Hotel was friendly and rooms were clean. Situated in the perfect Vienna location. A must stay for any traveller throught the city.

Hotel response:
Dear Mr Heck! Thank you for your kind words regarding your stay at our Hotel Royal. We hope to welcome you soon again in one of our Kremslehner Hotels. Best regards your Hotel Royal team

Anonymous guest

Customer rating: 5/5

27-Jun-2013
Wonderful room. Perfect location. Amazing breakfast. Would gladly stay at Hotel Royal again.

Anonymous guest

Customer rating: 4/5

18-Jun-2013
Although the hotel has been much more internationalized than before, it was much noisier at the time of breakfast during our stay.

Hotel response:
Dear Guest, thank you for choosing our Hotel Royal for your recent stay in Vienna. We are sorry to hear that you felt a little disturbed by the noise during breakfast. We are aware that the noise levels may be higher when the hotel has a higher occupancy, and we apologize for the inconvenience. Hoping to have the opportunity to host you soon again. Kind regards Your Kremslehner Family

Anonymous guest

Customer rating: 5/5

29-Apr-2013
They stay was excellent. The staff were friendly and very helpful. The food was great. The location was perfect.

Hotel response:
Dear Guest, thank you for taking your time to write this nice review about our Hotel Royal. I am happy that you enjoyed your stay with us, especially for mentioning our great customer service. We look forward to welcoming you back soon! Kind regards Your Kremslehner Family