Very nice room and breakfast. The staff could stand to smile some more. Check out the streets behind the hotel for some nice, non-touristy restaurants.
Dear Guest. Thank you very much for your review. We are glad that you have had a nice stay because the room and breakfast. We however regret that you were not entirely satisfied with the friendliness of our staff.Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guest. We hope to see you again. Eva Garcia-Assistant Director
lou ann dent
Wonderful accommodations, service and location! Live the rooftop. In fact, we enjoyed so much we booked another visit as we leave Spain. We’ll be back. I’ll
Dear Lou Ann Dent. Your review was a pleasure to read thank you, it is always great to know that we have met all expectations. Thank you for your last visit and we hope that the next one will be very soon. Warmest regards, Eva Garcia-Assistant Director
What warm helpful staff. This hotel had a wonderful location and was so helpful.
Dear Guest. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director
Atlantico is a fantastic location. Easy walking distance to many of the main attractions in Madrid. Very comfortable rooms and a great front desk staff to help you with whatever you need. Our room faced the street and very little traffic noise was heard but a courtyard room should be almost silent. Very good value for the price of the room and we will definitely stay here again when in Madrid.
Dear Guest. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words. We appreciate your nice comments about our location, comfort and quiet. We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. Hope to see you again soon. Kind regards, Eva Garcia-Assistant Director
The bed is as wide as a queen, but not as long as a queen. It was almost like it was a double turned on it’s side. When you are a person 6 feet tall or more, you need a real queen or queen. Not a shorter size bed, where your feet stick off the bed.
Dear Guest. Thank you very much for letting us know your inconveniences regarding the bed size during your stay at the Hotel Atlántico and we appreciated the time you have taken to bring this matter to our attention. Please accept our sincere apologies for any discomfort this may have caused. I would appreciate it if you would inform us about this when you make your reservation next time, so we can meet your expectations one hundred percent. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accomodate you again on some future occasion. Faithfully yours, Eva Garcia-Assistant Director